ACCESSIBILITY

JAYU’s Human Rights Film Festival (HRFF) is committed to values of inclusivity and accessibility for all guests, staff, volunteers and artists. If you have questions about accessibility and access needs at HRFF, please contact Anastasia Akulinina at anastasia@jayu.ca.


MENTAL HEALTH ACCESS – HELD SPACE

We recognize that some of the content that we show at HRFF might bring various levels of discomfort and triggering feelings. In line with a commitment to being trauma-informed, each HRFF film program will have an onsite Held Space and active listeners. The Held Spaces are quiet areas where anyone who needs to can go during and after programs to take care of themselves. These spaces will contain elements of a sensory lounge to help guests regulate and ground, art making supplies, mental health resources, and an active listener, should you need to talk.


PHYSICAL ACCESS

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All of our program spaces are wheelchair accessible. Our main film venue, Hot Docs Ted Rogers Cinema, is located near the accessible Bathurst Street subway station, accessible bus stops on Bathurst street and a large Green P parking lot on Lippincott Street. The main floor of the auditorium has four designated wheelchair locations within the auditorium and is equipped with two transfer seats available for usage by patrons wishing to move from wheelchairs or other assistance devices. The main floor has an accessible washroom with two grab bars and space for a wheelchair surrounding the toilet. If you require more information about accessibility at Hot Docs Cinema, visit https://hotdocscinema.ca/c/accessibility.

FINANCIAL ACCESS

Financial accessibility is important to us. We offer geared-to-income tickets to all of our film programs and have discounted rates for students and seniors. To learn more about our box office, click here.   


SERVICE ANIMALS

Service animals are welcome in all areas of all venues at HRFF. Please indicate when purchasing tickets.


PERSONAL SUPPORT WORKERS

Personal support workers can accompany you free-of-charge to all HRFF programs. Please call the box office to book your tickets 416.637.3123.


SENSORY-FRIENDLY AND RELAXED SCREENINGS

All of our film programs embrace a “relaxed screening” environment, in recognition that elements of a traditional audience environment are inaccessible for guests with sensory processing conditions, Autism, intellectual disability, or those with young children. This means a relaxed attitude about noise and movement, reducing the intensity of sound and keeping dim lights on throughout the performance. Guests are welcome to come and go as they need to while engaging with the festival.


AMERICAN SIGN LANGUAGE (ASL) INTERPRETED PROGRAMS

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We will provide ASL interpretation for all film programs in the festival.

HEARING ASSIST DEVICES

For every HRFF film program at Hot Docs Cinema, there are receivers with headphones that transmit the film’s audio content, allowing patrons to adjust the volume to their need. Customers are encouraged to bring their own headphones if they have them. Equipment requests are facilitated at the box office. Please note that the equipment is subject to availability, and you may be asked to leave a form of ID to ensure the safe return of the device. If possible, please email anastasia@jayu.ca to book the equipment in advance.

OPEN CAPTIONING

Please refer to each film listing to see which films have open captions or are fully subtitled. Unfortunately, distributors do not always have open captioned and/or fully subtitled versions of their films. But we are working hard to make sure that each HRFF film that is not already fully subtitled has open captions. We will provide further updates as they become available.